Frequently Asked Questions

  • We recommend booking at least 4–6 weeks in advance, especially for peak seasons (spring and fall).

  • Yes! We're based in Carmel, Indiana but travel throughout the Midwest and beyond for events. Travel fees may apply depending on distance. Include your location in your inquiry and we'll provide details.

  • We offer a range of items including tote bags, hand towels, hats, ornaments, stockings, and more. You're also welcome to provide your own items - we're happy to discuss what works best for your event during our consultation.

  • For one machine and the cart, we need a minimum of a 7’ x 7’ area with electrical access.

  • Most monograms take 3–8 minutes depending on size and complexity.

  • Absolutely. We offer a wide library of thread colors and can style our station to complement your event's aesthetic. Corporate clients can also add logo elements to embroidered items.

  • Pricing depends on event duration, guest count, items selected, and travel. On-site events start at $2,500. We provide custom quotes for every event — reach out and we'll get back to you within 24 hours with transparent, no-surprise pricing.

  • Absolutely, we can digitize corporate logos and match threads to pantone colors that support your aesthetic.